LuckyHour

Lucky Hour is ideal for players who want to try different games and betting options, offering a vibrant and exciting online gambling experience. Being a newly established site, this platform has a clean design and an interface that is easy to use so that players can easily navigate through the platform to find their preferred games. This casino offers many pokies, table games as well as live dealers powered by leading software providers in the industry. With the welcoming bonus being generous, players can have additional money and free spins to boost their start. For Australian players there are localized payment options and customer support which ensures seamless gaming experience on this platform. Whether you play just for fun or you’re chasing after big wins – this playground will give you all chances needed for entertainment & victory with payouts in AU $.

License and Safety Information 

Regulator	Curacao
Player protection	Gamblers Anonymous, GamCare, Gambling Therapy
License number	8048/JAZ2019-049
Owner and Operator	Altacore N.V.
Number of games	9.000+
Cryptocurrencies accepted	BTC, LTC, USDT, DOG, BCH, ETH, XRP, BNB, ADA, TRX

Welcome Bonus

Lucky Hour extends a warm welcome to Australian players with a fantastic Welcome Bonus offer. New players can enjoy a generous match on their first deposit, giving them extra funds to explore the extensive range of games available. Additionally, the bonus package includes free spins on selected pokie games. This offer is a great way for Australian players to maximize their winning potential right from the start.

LuckyHour Welcome Bonus

Bonus	What you get	Wagering requirements
First deposit bonus	100% up to AU $750 + 100 FS	40x
Highroller bonus on first deposit	50% bonus up to AU $3.000	20x

How to Claim the Welcome Bonus at Lucky Hour?

• Register at LuckyHour.
• Make a deposit of at least AU $30.
• Confirm your deposit to receive the bonus.
• Start playing with your bonus funds and free spins.

Casino Promotions

Designed for Australia players, Lucky Hour offers a versatile range of promotions. In case you had a bad luck day and lost some money, regular cashback deals will return certain percentage of the lost amount to your account. Also, this gambling establishment hosts special events from time to time that can make your play even more breathtaking. Visit promotions section in order not to miss out on the latest news and take advantage of exclusive deals or sign up for their newsletter.

What Promotions are Available at LuckyHour?

Promotion	What you get	Wagering requirements
Monday Reload Bonus	100 FS in Lucky Oak	40x
Friday Reload Bonus	100% bonus up to AU $150	40x
10% Weekly Cashback	10% up to AU $450 for all the unlucky rounds	15x
Sunday Spin Drops	50 FS in Savage Buffalo Spirit	40x
Lucky Pack №1	30% bonus + 50 FS in Dragons Gold 100	40x
Lucky Pack №2	30% bonus + 50 FS in Sugar Rush	40x
Lucky Pack №3	30% bonus + 50 FS in Candy Monsta	40x

Tournaments

LuckyHour exceeds the normal bounds of promotions through holding exhilarating tournaments. This implies that participants can compete against each other in these events for winnings including big amounts of cash prizes. Playing these contests does not only make gambling more exciting but also gives a chance to demonstrate skills that could make you win big. The contest schedule should be watched closely so that one can seize such opportunities.

LuckyHour Tournaments

Tournament	How does it take place	Requirements
Frutish Prize Pool: AU $150.000	To participate, players must click on JOIN in the in-game widget and play the qualifying games with a minimum bet of AU$0.20 or its currency equivalent per spin.	30x
Wilde Legends Prize Pool: AU $240.000	The minimum bet to participate in the promotion is AU$0.20 or the equivalent in the available currency.	No wagering
Lucky 6 Roulette MadnessPrize Pool: AU $1.500.000	A player must join or opt-in to the Lucky 6 Prize Drop and must place a Qualifying Bet on the Participating Game. Any Qualifying Bet placed on any of the participating games may trigger one random prize from the prize pool during a Lucky 6 Prize Drop period. A player may win multiple random prize drops during each Promotion Day.The minimum bet requirement is AU$0.2 or the equivalent amount in the available currency.	Players will be awarded points based on the sum of their win multipliers in relation to the bet amount (win/bet).
Crash and WinPrize Pool: AU $450.000	A player must join or opt in in any of the Participating Games. A player must place a Qualifying Bet on any Participating Game(s) in a Crash & Win Daily Prize Drop. Any Qualifying Bet placed on any of the Participating Games may trigger one random prize from the prize pool during a Crash & Win Daily Prize Drop period.The minimum bet requirement is AU$0.15 or the equivalent amount in the available currency.	No wagering
Topaz Season Prize Pool: AU $3.000.000	Sign up. Play qualifying Spinomenal games with real money. Complete winning criteria.The minimum qualifying bet per spin to participate in each of the tournaments is AU$0.2	Each win will reward the player with a certain amount of points, based on the following formula: amount won / amount wagered.
Spin and WinPrize Pool: AU $7.500.000	Sign up. Play qualifying SmartSoft games with real money. Complete winning criteria. The minimum bet required for participation is AU$0.20.	Winning mechanic: Players will randomly receive a prize wheel spin. Clicking the spin button on the wheel will give a chance to win cash prizes.
Mystery Drop Prize Pool: AU $7.500.000	Sign up.Play qualifying Wazdan games with real money. Complete winning criteria. No min bet size requirement. All bets are qualified to participate in the campaign. Any qualifying bet in participating games during the campaign period can trigger a prize from the prize pool.	For real money only.
Drops and Wins SlotsPrize Pool: AU $3.000.000 monthly	Daily Prize Drops  A player must join/opt-in to any of the participating games. A player must spin at least one real money spin on any of the participating games. Any Qualifying Bet placed on any of the participating games may trigger one random prize from the prize pool during a Daily Prize Drop period. No minimum bet requirement. Daily Tournaments. A player must join/opt-in to any of the participating games. To qualify in a Daily Tournament, a player must place a real money bet with the required minimum bet in any of the available currencies on any of the participating game(s). A player will place on the leaderboard based on the total amount of points accumulated on any participating game as the total sum of all wins multiplier in relation to their bet amount during a Daily Tournament period. The prizes will be distributed to players based on the final score shown on the in-game leaderboard by the end of each Daily Tournament.The leaderboard is built in the participating game/s and updates in real-time. Each player will see their progress listed as “You” among the other players’ Tournament IDs. Minimum bet requirement: AU$0.05.	Daily Prize Drops. Any real money spin on participating games can result in a random cash prize. Daily Tournaments. Players will be awarded points based on the sum of their win multipliers in relation to the bet amount.

VIP Program

LuckyHour VIP program is meant to give its loyal players exclusive benefits and advantages. It presents outstanding quality through a sequence of customized promotions that goes beyond run-of-the-mill offers. Loyal gamblers earn better cashback percentages, getting a lot more for their bets, and have the benefit of lower playthrough requirements on rewards, hence making it simpler to appreciate their incentives. Once they make it to Godlike level, they are awarded a AU $1.300 bonus along with 200 free spins as an appreciation token. In addition, those at higher loyalty levels will receive around-the-clock personal manager who ensures personalized guidance and improved gaming experience.

What Does LuckyHour Offer to Its Loyal Players?

Level	Details
Level 1. Novice	EXP 3 Freespins 10
Level  2. Iron	EXP 15 Freespins 20
Level  3. Bronze	EXP 150 Freespins 30 Exclusive Bonuses AU$10
Level  4. Silver	EXP 300 Freespins 50 Exclusive Bonuses AU$20
Level  5. Gold	EXP 700 Freespins 50 Exclusive Bonuses AU$30 Personal Account Manager
Level  6. Platinum	EXP 1.500 Freespins 50 Exclusive Bonuses AU$50 Personal Account Manager
Level  7. Diamond	EXP 3.000 Freespins 50 Exclusive Bonuses AU$75 Personal Account Manager
Level  8. Master	EXP 10.000 Freespins 100 Exclusive Bonuses AU$100 Personal Account Manager
Level  9. Grandmaster	EXP 25.000 Freespins 100 Exclusive Bonuses AU$200 Personal Account Manager
Level 10. Elite	EXP 75.000 Freespins 100 Exclusive Bonuses AU$300 Personal Account Manager
Level 11. Challenger	EXP 250.000 Freespins 150 Exclusive Bonuses AU$400 Personal Account Manager
Level 12. Champion	EXP 500.000 Freespins 150 Exclusive Bonuses AU$500 Personal Account Manager
Level 13. Legend	EXP 750.000 Freespins 200 Exclusive Bonuses AU$600 Personal Account Manager
Level 14.Mythic	EXP 1.000.000 Freespins 200 Exclusive Bonuses AU$700 Personal Account Manager
Level 15. Ascendant	EXP 1.000.000 Freespins 200 Exclusive Bonuses AU$700 Personal Account Manager
Level 16. Godlike	EXP 1.500.000 Freespins 200 Exclusive Bonuses AU$900 Personal Account Manager

Pokie Machines & Software Providers

LuckyHour features an impressive collection of pokies, each with unique themes and styles to cater to a variety of tastes. The casino collaborates with over 80 renowned software developers, providing a diverse selection of high-quality gaming experiences. Some of the top providers include Evolution, PragmaticPlay, Play’n GO, and BetSoft, along with many others. The selection includes classic pokies, video pokies, and progressive jackpots, offering something for every player.

Casino Games Providers 

Game Provider	Popular Games	New Games Worth Trying
Pragmatic Play	Gates of Olympus Book of Dead Fire Joker	Sugar Rush Big Bass
PlaynGo	Moon Princess 100 Legacy of Dead	Reactoonz 2  Fire Joker
BGaming	Candy Monsta Bonanza Billion Miss Cherry	Bonanza Billion Miss Cherry Fruits
Spinomenal	Book of Demi Gods V Book of Rampage Dark Wolf	Book of Fallen Magic

What Other Casino Games are Available?

Casino game	Game features	Game type
Bonus Buy	Special feature that allows players to buy directly into bonus rounds or features.	Aviator Plinko F777 Fighter
Crash Games	Games where players predict the outcome of a multiplier crash.	Aviator Plinko Space XY Crash X Football
Table Games	Classic table games including various types of poker, blackjack, and roulette.	Andar Bahar  Perfect Pairs Blackjack American Roulette Blackjack Side Bets

How to Play Live Casino Games?

Join LuckyHour by signing up and funding your account to enjoy live casino games. Head to the Live Casino section, where real dealers host a variety of games. Choose your favorite game and jump into a live table to begin playing.

Live Games

Games	Variations
Roulette	Onyx Roulette American Roulette Prestige Auto Roulette Diamond Roulette
Blackjack	M Blackjack Infinite Free Bet Blackjack Lightning Blackjack Salon Prive Blackjack
Game Shows	Bingo Turco Dream Catcher Football Studio MONOPOLY Big Baller
Baccarat and Sic Bo	Fortune Baccarat Super Sic Bo No Commission Baccarat E – Sic Bo

Progressive Jackpots

To win substantial amounts of money, try playing progressive jackpot games at LuckyHour. These jackpots grow with every bet placed by all players, offering massive potential payouts. This is why many players prefer pokies with progressive jackpots—they’re thrilling and can offer huge rewards!

Progressive Jackpots

Jackpot	Estimate value	How to win?
Jewel Sea Pirate Riches	AU $25.000+	Utilize the wild symbols effectively as they can significantly increase your winning potential by covering entire reels and triggering re-spins.
Book of Anime	AU $25.000+	Get to know the game’s symbols, including high-paying ones and special symbols like wilds and scatters. Triggering Free Spins: Usually, landing three or more scatter symbols triggers free spins. During this feature, special expanding symbols can increase your winning potential, covering entire reels and creating more winning combinations.

How Can I Play on Mobile Phone at LuckyHour?

To enjoy your favorite games on the go, download the LuckyHour App. This app puts a world of gaming at your fingertips, offering quick access to exciting bonuses and thrilling tournaments. You can also experience fast withdrawals, now optimized for mobile.

Payment Methods

LuckyHour ensures secure payment methods for its users. The casino employs measures such as identity verification to safeguard players’ financial information during transactions. These precautions are part of their commitment to protecting users’ data and ensuring a safe and secure gaming experience. Additionally, any purchases made through third-party services like G2A Pay are covered by specific terms and conditions that provide further protection and responsibility for the transaction​.

Payment Options

Payment Method	Deposit	Withdrawal
VISA	Instant	3-5 banking days
Mastercard	Instant	3-5 banking days
JCB	Instant	3-5 banking days
Discover	Instant	3-5 banking days
Interac	Instant	1-2 banking days
MiFinity:	Instant	24-72 hours
paysafecard	Instant	Not available
Jeton	Instant	24-72 hours
Neteller	Instant	24-72 hours
Skrill	Instant	24-72 hours
eZeeWallet	Instant	24-72 hours

How to Make a Withdrawal at LuckyHour?

1. Log into your account.
2. Navigate to the banking section.
3. Choose ‘Withdraw’.
4. Select your preferred withdrawal method.
5. Fill in the required withdrawal details.
6. Finalize the withdrawal request.
7. Wait for the confirmation and processing of your request.

Terms & Conditions

Age limit	18+
Money deposit and withdrawal limits	Min deposit amount AU $15 Min withdrawal amount AU $15
Rewards and bonus limitations	Before withdrawing any bonus cash, players must wager the bonus amount 40 times within a specified timeframe. For casino bonuses, the wagering must be completed within 10 days.
Jackpot policy	The casino does not make its jackpot policy publicly available.
Applicable law and jurisdiction	Curacao
Miscarried and aborted games	The casino takes no responsibility for games that are interrupted or not completed.
Closing of Member Accounts and Self-Exclusion	Players at LuckyHour Casino can reach out to customer support for assistance with account closure and self-exclusion. To do so, they can email the support team at [email protected].
Account Cancellation	Accounts may be terminated if a player provides false information or violates the casino’s terms and conditions. Verification of identity and other details is necessary to ensure the integrity and security of the gaming environment.
Responsible Gambling	Contact customer support team if you want to set a personal cooling-off period. You can also seek for help from professionals who deal with gambling problems: Gamblers Anonymous, GamCare, Gambling Therapy.
Self-Exclusion	Players who wish to self-exclude can do so by getting in touch with the customer support team.
Customer Support	24/7 Live chat, Support email [email protected]

Responsible Gambling & Self-Exclusion

LuckyHour is dedicated to promoting fair play and offers players tools to manage their gaming habits. For instance, players can choose to self-exclude from their accounts temporarily if they wish to take a break from gambling. The casino also provides support for individuals facing gambling addiction and encourages them to seek help from external organizations like GamCare.

How to Stop Playing and Close Your Account? 

If you wish to close your LuckyHour account and stop playing, you can easily do so by contacting their customer support team. Simply send an email to [email protected], requesting account closure. The support team will guide you through the process, providing detailed instructions to ensure that the account termination is completed correctly.

Customer Support

If you encounter any issues or need to make a complaint at LuckyHour, you can reach out to their customer support team via email. Simply send your concerns to [email protected]. The support team will address your inquiry within a specific timeframe. If the issue requires further investigation, they will forward it to the appropriate department for a more thorough examination. The quickest way to get assistance is through their live chat feature. The support team strives to respond promptly and effectively, ensuring that players receive the help they need quickly.

How to Contact LuckyHour Casino?

Method	How to reach
Live Chat	The live chat feature is accessible via a widget located in the bottom left corner of the screen.
Email	[email protected]

How Can I File a Complaint if Something Goes Wrong?

If you encounter any issues and need to lodge a complaint about the platform, you can reach out to their customer support team via email. The support team will respond to your query within a specified timeframe. If the issue cannot be resolved immediately, it will be escalated to the appropriate department for further investigation.

LuckyHour Casino Pros and Cons

Pros	Cons
First deposit bonus 100% up to AU $750 + 100 FS Highroller bonus on first deposit 50% bonus up to AU $3.000  9.000+ games  80+ providers  10+ tournaments  24/7 Live chat	Only 11 payment methods available  No sports betting

My Verdict on LuckyHour

Ethan Davis, senior gambling editor

LuckyHour offers an extensive selection of games, including a vibrant live casino section. The platform is well-regarded for its generous welcome bonuses and ongoing promotions, which are accessible to all players, regardless of their experience level. Customer support is available 24/7, providing assistance via live chat and email with prompt responses. It’s important to practice responsible gaming, as even with all the attractive features, players should play wisely and understand the terms and conditions, especially concerning bonus usage and the withdrawal process.

FAQ